If purchases for Big Fish Casino are made through Apple’s App Store or the Google Play Store, we recommend reaching out to them directly for assistance with updating those payment methods and billing information. But, I'm getting it directly from my credit card bill. This process to update billing information only applies to any payment methods used for purchases made through the Big Fish Games website for Big Fish Casino only. I called and it said I called and it said the info I entered did not match your records. Filed 2 new tickets with Big Fish over it. For players who are playing Big Fish Casino through their browser on, here’s some great help articles from our Big Fish Games help center regarding billing or account information through our site: Account Issues and Signing In peanutlee33 Created on AugBig Fish Games Can someone please explain why the Big Fish app is no longer responding when I open it to either continue my game, or activate a new game purchase Ive been all over the map about this, with no result.
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